Garden Designs for All trading under The Garden Store LTD, (us, we, our) is committed to protecting your privacy and this notice sets out how we will use and protect any information that we collect from you or that you provide to us.
Garden Designs for All trading under The Garden Store LTD
Registered Number: 16018595
Registered Office: Carlton House, Maundrell Road, Calne, Wiltshire, SN11 9FA
Garden Design for All, is registered with the Information Commissioners Office (ICO) as a data controller, registration number: ZB803504
This statement will be reviewed from time to time and may change as a result of that review. This statement is effective from 1st November 2024.
Data we may collect
We will collect Personal data for specified, explicit and legitimate purposes as indicated at the time of collection and will not further process the data.
- Contact name and contact details
- When paying for a product, contact and payment information.
- Invoice information
- Correspondence that you send to us, (regardless of the format)
- Analytical data gathered from using our website.
- Purchasing history
What will we do with the information that we gather?
Your data will only be used for the purposes indicated when the data is submitted. We will use your data for the following purposes.
- Internal record keeping
- To fulfil any contractual obligation set out in any service agreement we hold with you.
- To process payments for goods received.
- To contact you to discuss the services.
- We may use your data to offer you further products you may wish to buy.
- We use analytics to track how visitors use our website, enable us to improve the services that we provide to you.
Consent
In specific situations, we can collect and process your data with your consent. For example, if you confirm you would wish to receive marketing emails. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.
Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order products from us, we will collect your contact details to ensure that we can deliver your order.
Disclosure of your data
We do not pass on or sell any client information to any other businesses or organisations unless legally obliged to do so by the relevant authorities.
Information relating to purchases you have made from us will be retained in line with recommendations made by the HMRC, for example credit and delivery notes would be retained for 6 years from the date of purchase.
Your rights
We may contact you from time to time to advise you of products or services that we think may be of interest to you. You have the right to ask us not to process your personal data for marketing purposes. We would usually inform you when we collect your contact details that we wish to use your data for marketing purposes and ask for your consent. If you wish to change your mailing preferences or opt out of specific marketing communications, then you may notify us using the contact details below.
Access information
You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please write to the address listed below.
Right to withdraw your consent
If you no longer wish to hold information on you, or no longer wish to receive communications from us, then you may unsubscribe from our mailing lists, by contacting us using the details below.
Whilst we will always treat your information with respect and take all reasonable steps to keep that information safe. If you are concerned about any aspect of the way in which we control or process your data, you may contact us using the details below. This will not affect your right to lodge a complaint with the ICO should you wish to do so. The ICO can be contacted either online https://ico.org.uk/concerns/ or via their helpline 0303 123 1113.
Contacting us
If you have any questions, comments, information and requests relating to our privacy policy you can contact us via:
Email: info@gardendesignsforall.co.uk
Address: The Garden Store LTD or Garden Designs For All, Carlton House, Maundrell Road, Calne, Wiltshire, SN11 9FA.